Terms of service

Last Updated: August 2, 2026

Welcome to Celosera. These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

Eligibility

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

Products

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Product images are for illustrative purposes only. Actual packaging or appearance may vary slightly.

Pricing and Payments

All prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change prices without prior notice.

Orders will only be processed after successful payment confirmation or order verification for Cash on Delivery (COD), where available.

Order Acceptance

After placing an order, you will receive an order confirmation. This does not guarantee acceptance of your order.

We reserve the right to refuse or cancel any order due to:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Incomplete or incorrect customer information

  • Any other reason deemed necessary to protect our business or customers

If payment has already been received for a cancelled order, an appropriate refund will be issued.

Shipping and Delivery

Estimated delivery times are provided for convenience and may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

Celosera is not responsible for delays caused by third-party courier services once an order has been dispatched.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy. Please review that policy before making a purchase.

Product Use

Our skincare products are intended for external use only.

Customers should perform a patch test before using any new skincare product.

Discontinue use immediately if irritation or an allergic reaction occurs and consult a qualified healthcare professional if necessary.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product names

  • Images

  • Videos

  • Graphics

  • Text

  • Website design

is the property of Celosera and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Prohibited Use

You agree not to:

  • Use the website for any unlawful purpose.

  • Attempt to interfere with the security or operation of the website.

  • Upload malicious software or harmful code.

  • Copy or misuse website content without authorization.

  • Use our products for resale without permission where prohibited.

Limitation of Liability

To the fullest extent permitted by law, Celosera shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product purchased.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Any changes will become effective immediately upon publication on this page. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

Any disputes arising from the use of this website or the purchase of our products shall be subject to the jurisdiction of the competent courts of Pakistan.

Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support team.
contact us at: helpcelosera@gmail.com

We will be happy to assist you.